Last update: October 30, 2024
This privacy policy applies to the processing of personal data carried out by INVICTA GROUP, as data controller (hereinafter “Invicta“) via its website accessible at the following address: www.invicta.fr.
Invicta takes care when processing your personal data to comply with applicable regulations including the French Data Protection Act of January 6, 1978 as amended and European Regulation No. 2016/679/EU of April 26, 2016 (RGPD).
The purpose of this privacy policy is to inform you of the processing operations carried out on your personal data and of your rights.
We invite you to consult this privacy policy regularly in order to be informed of any changes that may be made to it. You will be informed of any substantial changes.
1. Identity and contact details of the data controller
Your personal information is collected and processed by : INVICTA GROUP ; Zone Industrielle Lieudit La Gravette, 08350 DONCHERY ; rgpd@invictagroup.zendesk.com
2. Collection of personal data by Invicta
2.1. Categories of personal data
Invicta is likely to process your personal data, in particular your identification data (surname, first name, e-mail, postal address, telephone number and invoice), personal data collected via the free text of the various forms (contact forms, breakdown and/or repair request forms), but also photographs illustrating the installation of your products in the event of a breakdown and/or repair request.
Invicta also processes data on the devices you use to access the website, such as data from cookies.
2.2. Methods of collecting personal data
Invicta may collect your personal data in various ways, including :
* When you browse the website ;
* During your exchanges, of any nature whatsoever, via the forms present on the website, by e-mail, by post, by telephone, on social networks ;
* When you subscribe to our newsletter;
* If you are one of our suppliers or service providers.
This personal data may be collected directly by a positive act on your part (e.g. via a contact form, quotation request, product registration, commissioning or maintenance, troubleshooting or repair request) or automatically by our systems, by depositing cookies on your terminal.
2.3. Mandatory information and necessity of personal data collection
The provision of certain information is compulsory to enable Invicta to process your various requests made on its website via the forms. If you do not provide the required information in the forms on the website, Invicta may not be able to process your request.
Fields in a form that are not marked as mandatory are left to your discretion. It is up to you to decide whether or not to fill them in.
3. Purposes and legal basis of the processing of your personal data
Invicta only processes your personal data if this is necessary for the purposes for which it was collected. Invicta will only process your personal data if there is a legal basis for doing so.
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Purpose(s) of processing |
Legal basis for processing |
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Managing contact requests Receive and process requests received via the contact form, make contact (by email or telephone)
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Legitimate interest in processing customer requests |
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Quote request management Receive and process your request via the contact form, prepare a quotation, contact you (by email or telephone).
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Legitimate interest in informing the consumer about the price of the product and/or service (delivery, installation and fitting of the product) |
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Customer relationship management Processing of orders, deliveries, receipt of cheques, issuing of invoices, processing of product registration and commissioning requests, after-sales service (processing of repair requests via online form), contact for advice and complaints.
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Contract execution |
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Manage relations with our suppliers and service providers (resellers) Operations related to orders, receipts, invoices, payments, follow-up, relations with payment and delivery service providers
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Contract execution |
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Accounting management Analysis of financial situation, management control, social and tax declarations
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Compliance with a legal obligation |
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Website management www.invicta.fr Technical administration in conjunction with our service providers, security management, receipt and processing of form messages, audience measurement statistics.
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Legitimate interest in operating and improving our business and website |
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Newsletter management Subscriptions, mailings, unsubscriptions |
Consent |
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Commercial prospecting Promotion, advertising
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Consent |
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Invicta social network management Account administration, interaction with subscribers and users of Invicta accounts |
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Managing requests to exercise rights |
Compliance with a legal obligation |
4. Retention periods for personal data
Invicta keeps your personal data in a form that allows you to be identified for as long as is necessary for the purposes for which it was collected. Invicta then archives it, unless you exercise your right to delete your data or if a longer retention period is authorized or imposed by virtue of a legal or regulatory provision.
The criteria used to determine retention periods are as follows:
* The period during which we maintain a relationship with you (for example, during the entire commercial transaction for the purchase of an Invicta product, including the warranty period of 2 to 5 years depending on the product);
* Existence of a legal or regulatory obligation to which Invicta is subject.
5. Recipients of personal data
Access to your personal data is strictly limited. Invicta may, however, transmit your personal data to certain third parties:
* Invicta staff, who are subject to confidentiality obligations, in charge of the above-mentioned processing operations in the performance of their duties;
* to external service providers, such as suppliers, installers and resellers, in connection with the processing operations identified on behalf of Invicta.
* to other third parties if such disclosure is required by law, regulation or court order, or to respond to claims or protect the security of your personal data.
In the event of transfer outside the European Union, Invicta undertakes to guarantee a sufficient level of protection and to take all appropriate precautions.
6. Exercising rights to personal data
Pursuant to the French Data Protection Act of January 6, 1978, as amended, and European Regulation No. 2016/679/EU of April 26, 2016, you have the following rights with regard to your personal data:
* right of access to know exactly what data is processed by Invicta ;
* right of rectification to modify incorrect or out-of-date data ;
* the right to erasure if you wish Invicta to stop processing all or part of your personal data;
* right of portability if you wish to recover your personal data or have them recovered by a third party;
* right of restriction if you wish to suspend the processing of your personal data:
* the right to object if you no longer wish your personal data to be processed by Invicta;
* the right to define directives concerning the fate of your personal data after your death.
Depending on the choices you make when you first contact us by email or telephone, you can choose whether or not you wish to receive commercial or promotional offers electronically.
You have the right to object to the processing of your personal data for commercial prospecting purposes, including profiling, at any time and without giving any reason, and the right to withdraw any consent given to Invicta.
In the event of Invicta collecting telephone data, you have the right, pursuant to article L. 223-2 of the French Consumer Code, to register on the Bloctel list of telephone companies.
You can also cancel your subscription to the newsletter at any time and without giving any reason, by clicking on the unsubscribe link at the end of the e-mail.
You can exercise these rights by contacting Invicta at the following address: rgpd@invictagroup.zendesk.com or by post at the above address:
INVICTA GROUP SASU
LIEUDIT LE FAUBOURG
F-08350 DONCHERY
France
Finally, you can send a complaint to the CNIL online or by post to the following address: 3 Place Fontenoy – TSA 80715 – 75334 Paris Cedex 07.
- Cookie management
When browsing the www.invicta.fr website, cookies are placed and/or read by Invicta on your terminal.
7.1. What is a cookie?
Cookies are files that are stored on your computer’s hard drive and store specific settings and data for exchange with our system via your browser. This enables us to design the website accordingly to your needs and makes it easier for you to use, for example by saving specific entries so that you don’t have to repeat them again and again.
Cookies allow us, for example, to record your actions, preferences and certain characteristics for the duration of the cookie’s validity. Not all cookies contain personal data, but when they do we handle them in accordance with our privacy policy.
7.2. What cookies are set/read by Invicta?
Invicta uses the following cookies to operate the website, optimize your browsing experience and learn about you in order to improve your experience:
* Session cookies to maintain your session context;
* Audience measurement cookies ;
* Social network cookies, enabling content to be easily shared and displayed.
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Supplier | Purpose | Maximum shelf life | Type |
| test_cookie | Used to check whether the user’s browser accepts cookies. | 1 day | HTTP cookie | |
| ar_debug | Checks whether a technical debugging cookie is present. | 3 months | HTTP cookie | |
| rc::a | This cookie is used to distinguish humans from robots. This is beneficial for the website to create valid reports on their site usage. | Persistent | Local HTML storage | |
| rc::c | This cookie is used to distinguish humans from robots. | Session | Local HTML storage | |
| CookieConsent | Cookiebot | Stores the user’s permission to use cookies for the current domain | 1 year | HTTP cookie |
| Elementor | www.invicta.fr | Used as part of the website’s WordPress theme. The cookie allows the website owner to implement or modify website content in real time. | Persist |
Preference cookies
Preference cookies enable a website to remember information that modifies the way the site behaves or displays, such as your preferred language or the region in which you are located.
| Name | Supplier | Purpose | Maximum shelf life | Type |
| maps/gen_204 | Used in context with website map integration. The cookie remembers the user’s interaction with the map to optimize the user experience. | Session | Tracking pixel |
Statistical cookies
Statistical cookies help website owners, by collecting and communicating information anonymously, to understand how visitors interact with websites.
| Name | Supplier | Purpose | Maximum shelf life | Type | ||
| collect | Used to send data to Google Analytics about the visitor’s device and behavior. Follows the visitor across devices and marketing channels. |
Session | Tracking pixel | |||
| _ga | Stores a unique identifier used to generate statistical data on how the visitor uses the site. | 2 years |
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| _ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website and the dates of the first and most recent visits. |
2 years | HTTP cookie | |||
| _gat | Used by Google Analytics to drastically reduce query rates | 1 day | HTTP cookie | |||
| _gid | Stores a unique identifier used to generate statistical data on how the visitor uses the site. | 1 day | HTTP cookie |
Marketing cookies
Marketing cookies are used to track visitors through websites. The aim is to display ads that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers.
| Name | Supplier | Purpose | Maximum shelf life | Type |
| IDE | Used by Google DoubleClick to record and report the site user’s actions after seeing or clicking on one of the advertiser’s ads in order to measure effectiveness and present targeted advertisements to the user. |
400 days | HTTP cookie | |
| NID | Stores an identifier that identifies the recurring user’s device. This identifier is used for targeted ads. | 6 months | HTTP cookie | |
| pagead/1p-conversion/#/ | On hold | Session | Tracking pixel | |
| pagead/1p-user-list/# | Identifies whether the web surfer has shown interest in specific products or events on several websites, and how the surfer navigates between sites. This is used to measure advertising efforts and facilitates the payment of referral fees between websites. |
Session | Tracking pixel | |
| _gcl_au | Used by Google AdSense to test the effectiveness of advertising on various websites using their services. | 3 months | HTTP cookie | |
| sbjs_current | www.invicta.fr | Collects data on user behavior and interaction, to optimize the website and make advertising on the site more relevant. | Session | HTTP cookie |
| sbjs_current_add | www.invicta.fr | Collects data on user behavior and interaction, to optimize the website and make advertising on the site more relevant. | Session | HTTP cookie |
| sbjs_first | www.invicta.fr | Collects data on user behavior and interaction, to optimize the website and make advertising on the site more relevant. | Session | HTTP cookie |
| sbjs_first_add | www.invicta.fr | Collects data on user behavior and interaction, to optimize the website and make advertising on the site more relevant. | Session | HTTP cookie |
| sbjs_migrations | www.invicta.fr | Collects data on user behavior and interaction, to optimize the website and make advertising on the site more relevant. | Session | HTTP cookie |
| sbjs_session | www.invicta.fr | Collects data on user behavior and interaction, to optimize the website and make advertising on the site more relevant. | 1 day | HTTP cookie |
| sbjs_udata | www.invicta.fr | Collects data on user behavior and interaction, to optimize the website and make advertising on the site more relevant. | Session | HTTP cookie |
| #-# | YouTube | Used to track user interaction with embedded content. | Session | Local HTML storage |
| iU5q-!O9@$ | YouTube | Stores a unique identifier to keep statistics on YouTube videos viewed by the user. | Session | Local HTML storage |
| LAST_RESULT_ENTRY_KEY | YouTube | Used to track user interaction with embedded content. | Session | HTTP cookie |
| LogsDatabaseV2:V#||LogsRequestsStore | YouTube | Used to track user interaction with embedded content. | Persistent | IndexedDB |
| remote_sid | YouTube | Necessary for the installation and operation of YouTube video content on the website. | Session | HTTP cookie |
| TESTCOOKIESENABLED | Used to track user interaction with embedded content. | 1 day | HTTP cookie | |
| VISITOR_INFO1_LIVE | YouTube | Attempts to estimate user bandwidth on pages with embedded YouTube videos. | 180 days | HTTP cookie |
| YSC | YouTube | Records a unique identifier to keep statistics on YouTube videos viewed by the user. | Session | HTTP cookie |
| ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Persistent | Local HTML storage |
| YtIdbMeta#databases | YouTube | Used to track user interaction with embedded content. | Persistent | IndexedDB |
| yt-remote-cast-available | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Session | Local HTML storage |
| yt-remote-cast-installed | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Session | Local HTML storage |
| yt-remote-connected-devices | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Persistent | Local HTML storage |
| yt-remote-device-id | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Persistent | Local HTML storage |
| yt-remote-fast-check-period | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Session | Local HTML storage |
| yt-remote-session-app | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Session | Local HTML storage |
| yt-remote-session-name | YouTube | Stores the user’s video playback preferences for embedded YouTube videos | Session | Local HTML storage |
Invicta obtains your consent to store cookies. If you accept them, we may obtain information about your visits to the website. If you refuse to accept cookies, your visit to the website will not be affected.
7.3. How to access your settings and modify or withdraw your consent?
With the exception of functional cookies, which are strictly necessary for the use of the site, you can accept or refuse the deposit of the cookies mentioned above.
Unless you object in advance, the period of validity of your consent to the deposit of cookies is 30 minutes for session cookies and one year for audience measurement and browsing tracking cookies. When you consult the website, a banner appears to collect your prior consent to the deposit of cookies used by Invicta.
We inform you that this policy may be subject to change, in particular as a result of developments in our technological solution and applicable legal or regulatory provisions.